Livery Tours promises the most exceptional tour experience that New Orleans has to offer, and is currently accepting applications for Step-on Tour Guides.

Qualified candidates will lead walking tours, full day plantation and city tours. Candidates should have extensive knowledge of Louisiana and New Orleans History and architecture. Candidates must have exceptional customer service skills, be comfortable speaking publically, standing and walking for extended periods of time, and must hold a current Tour Guide License.

The Tour Guide position for Livery Tours is a contract position, which pays $30 per hour, plus gratuities. Tour durations vary from three to six hours.

 

Position Information

Description
Deliver passengers by driving and maintaining various vehicles in our fleet.  Occasionally carries cargo.

Job Functions

• Prepares vehicle by conducting operator maintenance; cleaning interior and exterior; arranging for maintenance; reporting operating problems.
• Transports passengers by helping passengers in and out of vehicle; loading and unloading luggage; safely driving the vehicle
• Notify dispatchers, company mechanics, or management of vehicle problems
• Complete accident reports when necessary
• Communicate with dispatchers by two way radio, telephone, or computer to exchange information and receive requests for passenger service.
• Perform routine vehicle maintenance such as checking tire pressure and adding gasoline and any necessary fluids
• Plans route and requirements by studying trip sheets, maps or special request; determining occupant and luggage requirements; checking road conditions; estimating travel times; arranging temporary and long-term parking.
• Fulfills special requests by picking up and delivering specialty items
• Maintains passenger confidence by keeping information confidential at all times
• Documents actions by completing trip sheets, house car logs, DVR’S, and Vehicle Inspection sheets.
• Performs other duties and responsibilities as required or requested by dispatch or management.

Vehicles and Technology

• Limousines/Sedans/Vans/ SUV’s/ Mini Buses
• Apple iPads and Applications (Pages, Goodreader, Dropbox)
• Livery Coach
• Mobile Data Terminals / Global Positioning Systems (GPS)

Position Requirements

Skills

• CPNC License a plus, but not required pre-hire, must be obtained post-hire
• Must have valid chauffer’s driver’s license or CDL w/ P Endorsements
• Must be able to operate a vehicle safely
• Excellent written and verbal communication skills
• Excellent time management skills
• Excellent customer service skills
• Ability to work in a team environment
• Knowledge of transportation industry
• Dependability
• Must be able to read a map and use a GPS
• Must be flexible and adaptable

Physical Requirements

• 1 year of working as a professional driver preferred
• Valid Chauffeur or CDL license with P endorsement
• Must meet age requirement of 24 years of age or older (for insurance purposes only)
• Must not have more than three minor infractions on driving record
• Must be able to lift and carry 50 pounds

 

Position Information

Description
Schedule and dispatch workers and service vehicles for conveyance of passengers.

Job Functions

• Confirm reservations for transportation using telephones, faxes, mail and computers
• Prepare customer invoices and accept payments
• Answer inquiries regarding information such as schedules, services, procedures and policies
• Assemble and issue required documentation such as itineraries
• Determine whether vehicles are available on dates requested by customers as well as checking with the scheduler or dispatcher
• Provide information to clients on availability
• Confer with customers to determine their service requirements and preferences
• Updates job knowledge by participating in educational opportunities
• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Performs other duties and responsibilities as required or requested
• Make and confirm reservations.

Working Conditions

• Fast paced
• Professional staff
• Exposure to a variety of people and business types

Tools and Equipment Use

• Microsoft Office
• Microsoft Outlook E-Mail Exchange
• Fax, copy, and scan machine
• Postage machine
• Multi-line phone system
• Customer relationship management software
  • Odyssey
  • PocketNet
  • Hudson
  • Maps
  • Internet Sites

Position Requirements

Education
High School Diploma or equivalency

Experience
Some previous dispatching/customer service related skill, knowledge or experience is preferred

Skills

• Must be able to work a rotating schedule and must be able to work any shift/ any day (days, nights, weekends, holidays)
• Excellent active Listener: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Telephone skills
• Good Data entry skills
• Excellent written and verbal communication skills
• Ability to multitask
• Must have excellent interpersonal skills
• Attention to details and follow through
• Excellent time management skills
• Excellent customer service skills
• Must have excellent coordination skills
• Ability to work in a team environment
• Knowledge of transportation industry

 Requirements

• Sitting for long periods of time
• Ability to process information through computer system
• Ability to communicate professionally with associates and clients
• Ability to read, count, and write accurately and complete all documentation
• Ability to work varied hours and days including weekends and holidays

Position Information

Description
Deliver passengers by driving and maintaining various vehicles in our fleet.  Occasionally carries cargo.

Job Functions

• Prepares vehicle by conducting operator maintenance; cleaning interior and exterior; arranging for maintenance; reporting operating problems.
• Transports passengers by helping passengers in and out of vehicle; loading and unloading luggage; safely driving the vehicle
• Notify dispatchers, company mechanics, or management of vehicle problems
• Complete accident reports when necessary
• Communicate with dispatchers by two way radio, telephone, or computer to exchange information and receive requests for passenger service.
• Perform routine vehicle maintenance such as checking tire pressure and adding gasoline and any necessary fluids
• Plans route and requirements by studying trip sheets, maps or special request; determining occupant and luggage requirements; checking road conditions; estimating travel times; arranging temporary and long-term parking.
• Fulfills special requests by picking up and delivering specialty items
• Maintains passenger confidence by keeping information confidential at all times
• Documents actions by completing trip sheets, house car logs, DVR’S, and Vehicle Inspection sheets.
• Performs other duties and responsibilities as required or requested by dispatch or management.

Vehicles and Technology

• Limousines/Sedans/Vans/ SUV’s/ Mini Buses
• Apple iPads and Applications (Pages, Goodreader, Dropbox)
• Livery Coach
• Mobile Data Terminals / Global Positioning Systems (GPS)

Position Requirements

Skills

• CPNC License a plus, but not required pre-hire, must be obtained post-hire
• Must have valid chauffer’s driver’s license or CDL w/ P Endorsements
• Must be able to operate a vehicle safely
• Excellent written and verbal communication skills
• Excellent time management skills
• Excellent customer service skills
• Ability to work in a team environment
• Knowledge of transportation industry
• Dependability
• Must be able to read a map and use a GPS
• Must be flexible and adaptable

Physical Requirements

• 1 year of working as a professional driver preferred
• Valid Chauffeur or CDL license with P endorsement
• Must meet age requirement of 24 years of age or older (for insurance purposes only)
• Must not have more than three minor infractions on driving record
• Must be able to lift and carry 50 pounds

 

Position Information

Description
Repair vehicles by repairing any part on the vehicle and follow regular schedule for maintenance on fleet.

Job Functions

• Test drives vehicles, and test components and systems, using equipment such as infrared engine analyzers, compressions gauges, and computerized diagnostic devices.
• Examine vehicles to determine extent of damage or malfunctions.
• Repair, reline, replace and adjust brakes.
• Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
• Obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
• Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
• Repair and service air conditioning, heating, engine-cooling and electrical systems.
• Test and adjust repaired systems to meet manufacturers’ performance specifications.
• Review work orders and discuss work with supervisors.
• Tear down, repair, and rebuild faulty assemblies such as power systems, steering systems, and linkages.
• Listens to operators complaints and responds.
• Maintains vehicle records by recording service and repairs.
• Contains costs by using warranty; evaluating service and parts options.
• Keeps supplies ready by inventorying stock, placing orders and verifying receipt.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Performs other duties and responsibilities as required or requested.

Working Conditions

• Fast paced
• Exposure to a variety of people and business types
• Performs work outdoors in warehouse/garage, has an office where all supplies are stored

Tools and Equipment Use

• Hammers including 3 pound sledge hammers, ball peen hammers, claw hammers, plastic tip hammers
• Anti-lock braking system ABS/air bag scan tools; auto scanners, graphic scanners, modular diagnostic information systems
• Pullers such as ball joint separators; bearing pullers; gear puller tools; slide hammers
• Punches or nail sets or drifts such as center punches, pin punches, Taper punchers
• Analytical or scientific software such as AutoZone ALLDATA; Blue Streak Electronics Buell Diagnostic; Nexiq Tech HDS Suite for Palm; SPX/OTC Genisys ConnecTech PC
• Tech manual database software
• Estimating and record keeping software
• Accounts receivable software

Position Requirements

Education
Associates degree in automotive preferred but will accept years of experience

Experience
Automotive repair experience required

Physical Requirements

• Arm-hand steadiness
• Finger dexterity in being able to grasp, manipulate, or assemble very small objects
• Multi-limb coordination in being able to coordinate two or more limbs while sitting, standing, or lying down
• See details at close range
• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Must be able to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate or assemble objects
• Ability to see details at close range
• Must have trunk strength: the ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without fatiguing
• Must be able to imagine how something will look after it is moved around or parts rearranged
• Bend, stretch, twist, or reach with your body, arms, and/or legs.
• Hearing to detect or tell the differences between sounds that vary in pitch and loudness
• Ability to read, count, and write accurately and complete all documentation
• Ability to work varied hours and days including weekends and holidays
• Must be able to lift and carry at least 50 pounds

Position Information

Description
Schedule and dispatch workers and service vehicles for conveyance of passengers, while providing exceptional customer service for both internal and external customers.

Job Functions

• Schedule and dispatch workers and service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios or telephones.
• Relay work orders, messages, and information to or from drivers using telephones or two-way radios.
• Monitor personnel and vehicle locations and coordinates service and schedules.
• Determines types or amounts of vehicles and personnel required according to work orders or specifications.
• Responsible for ensuring that all vehicles are returned at the end of a shift.
• Arranges shipments by checking stock to determine inventory levels; anticipating delivery requirements; placing and expediting orders.
• Keeps customers informed by answering questions.
• Updates job knowledge by participating in educational opportunities.
• Accomplished organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Performs other duties and responsibilities as required or requested.

Working Conditions

• Fast paced
• Pleasant office environment
• Professional staff
• Exposure to a variety of people and business types

Tools and Equipment Use

• Special purpose multi-line telephone systems
• Two way radios and Blackberry handhelds
• Customer relationship management software
  • Livery Coach
  • Maps
  • Internet Sites
• GPS Tracking
• Microsoft office
• Microsoft Outlook E-Mail Exchange
• Fax, copy, and scan machine

Position Requirements

Education
High School Diploma or equivalency

Experience
Some previous dispatching/customer service related skill, knowledge or experience is preferred

Skills

• Must be able to work a rotating schedule and must be able to work any shift/ any day (days, nights, weekends, holidays)
• Excellent active Listener: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Telephone skills
• Strong Computer and Data entry skills
• Excellent written and verbal communication skills
• Ability to multi-task
• Must have excellent interpersonal skills
• Attention to details and follow through
• Excellent time management skills
• Excellent customer service skills
• Must have excellent coordination skills
• Ability to work in a team environment
• Knowledge of transportation industry

Physical Requirements

• Sitting for long periods of time
• Ability to process information through computer system
• Ability to communicate professionally with associates and clients
• Ability to read, count, and write accurately and complete all documentation
• Ability to work varied hours and days including weekends and holidays

Limousine Livery is seeking a data-savvy individual with a background in safety and or compliance to supervise driver logs and DOT safety compliance. Candidate will also play role in overseeing our Chauffeur Corps, training and performance, as well as additional responsibilities as assigned.

• This individual will have excellent communication and computer skills.
• College degree preferred, but all candidates with experience will be considered.
• Must be comfortable using technology (web-based applications, apps, tablets, etc)
• Valid drivers license and clean driving record required.
• Work hours will vary, as our business runs 24/7, 365.
• Candidate should be comfortable with a flexible schedule including weekends and holidays.

Job Type: Full-time

Local candidates only:

• New Orleans, LA 70125

Required experience:

• Background in safety and or compliance: 1 year

Required license or certification:

• Valid Drivers License

Position Information

Description
Prepare fleet vehicles by cleaning both the interior and exterior of the vehicles to the Livery Standard of excellence (perfection).

Job Functions

• Prepares vehicle by conducting operator maintenance; cleaning interior and exterior;  reporting operating problems.
• Documents actions by completing records.
• Maintains tools and equipment by following operating instructions; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains supplies inventory by checking stock.
• Maintains safe work environment by adhering to work standards and practices.
• Performs other duties and responsibilities as required or requested.

Working Conditions

• Fast paced
• Exposure to a variety of people and business types
• Performs work outdoors

Position Requirements

Education
High School Diploma or equivalency

Experience
Previous Detail experience preferred, but not required.

Skills

• Must have a valid driver’s license
• Must have a clean driving record
• Must be able to pass a criminal background check
• Must have excellent customer service skills
• Basic Safety skills
• Exceptional Attention to Detail
• Dependability
• Must be flexible and adaptable

Physical Requirements

• Ability to listen to and understand information and ideas presented through spoken words and sentences
• Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g. patterns of numbers, letters, words, pictures)
• Must be able to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate or assemble objects.
• Close vision, distance vision, peripheral vision, and depth perception
• Must have trunk strength: the ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without fatiguing.
• Ability to read, count, and write accurately and complete all documentation
• Ability to work varied hours and days including weekends and holidays
• Must be able to lift and carry at least 50 pounds